This teleconference is targeting vendor strategy professionals who are considering moving in a software-as-a-service SaaS delivery of their products and applications. It clarifies technical terms and explores corresponding business models. It also maps various possible options to the customer target group. Finally, it briefly analyzes the emerging platform-as-a-service PaaS trend.

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Skip to search form Skip to main content You are currently offline. Some features of the site may not work correctly. DOI: As the need for innovative software circulation process emerges, SaaS Software as a Service is introduced for integrating software service framework. View via Publisher. Save to Library. Create Alert. Launch Research Feed. Share This Paper. Figures, Tables, and Topics from this paper. Figures and Tables.

Citations Publications citing this paper. Tsyganov Computer Science From legacy system into SaaS-based system: a public transport document generator case study Muhammad Ghufron Mahfudhi Computer Science Pinto , Helder J. Luz , Ricardo R. References Publications referenced by this paper.

Ried , J. Rymer , R. Iqbal Forrester Research Analysis of a new information systems outsourcing practice: software-as-a-service business model David C.

Chou , Amy Y. Chong , G. Carraro Microsoft Corporation Related Papers. By clicking accept or continuing to use the site, you agree to the terms outlined in our Privacy Policy , Terms of Service , and Dataset License.


Forrester's SaaS Maturity Model

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SaaS Maturity Model by Forrester

While SaaS appears to be a threat to software vendors with traditional perpetual-license models, it is also an opportunity for competitive advantage. The question is how independent software vendors and service providers can capitalize on this opportunity. Forrester's SaaS maturity model provides an assessment of the solutions and underpins our guidance on realistic strategy transformation for those software vendors and services providers considering a SaaS business model. Targeting the highest maturity level is not necessarily the best fit for every vendor. Customers are the new market-makers, reshaping industries and changing how businesses compete and win.


A General Maturity Model and Reference Architecture for SaaS Service

As the need for innovative software circulation process emerges, SaaS Software as a Service is introduced for integrating software service framework. In this paper, we have surveyed several cases of SaaS service, and we identified the common key functions of SaaS service. We contend that the practical maturity model is a key enabler for achieving migration to innovative SaaS service platform. To assist in building our SaaS maturity model, we defined two important axes of maturity model and introduced the detailed components of each phase with the reference architecture which contains the essential activities according to the common functions of SaaS service. Unable to display preview.

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